{"id":1017,"date":"2019-08-09T13:26:42","date_gmt":"2019-08-09T20:26:42","guid":{"rendered":"https:\/\/portal.staylinked.com\/sl\/kb\/?post_type=ht_kb&#038;p=1017"},"modified":"2020-10-06T13:16:19","modified_gmt":"2020-10-06T20:16:19","slug":"user-experience","status":"publish","type":"ht_kb","link":"https:\/\/portal.staylinked.com\/sl\/kb\/knowledge-base\/user-experience\/","title":{"rendered":"User Experience Guide"},"content":{"rendered":"\n<h2>Introduction<\/h2>\n\n\n\n<p>StayLinked is a\ntruly thin-client terminal emulation solution that allows mobile device users\nto interact with sessions, while taking advantage of host reliability. Telnet\nClient sessions provided by StayLinked are typically running on the same\nphysical server as the telnet server, making the telnet connection as reliable\nas the server itself. StayLinked sessions running on devices are free to\nconnect and disconnect from the session as often as required by battery\nchanges, device power management and radio interruptions. These sessions simply\nsynchronize with their hosted session when they are reconnected, allowing them\nto always pick up exactly where they left off.<\/p>\n\n\n\n<p>Because of the architectural differences, StayLinked is often used as a replacement for another terminal emulation product. Changes to the user experience can sometimes require some degree of training to disseminate the differences between StayLinked and a typical device-resident emulation product. This article has been created as a training aid to help outline some of those differences and make the most out of the product for your users and business.<\/p>\n\n\n\n<p>StayLinked is comprised of three components. Likewise, this guide is broken into three primary sections. These sections are designed to discuss the solution as it relates to the people who come in contact with the respective components. Each section is intended to be distributed to the users involved with each component:<\/p>\n\n\n\n<ol><li>The StayLinked Client Software can reside on mobile devices, kiosks, smart phones and Windows computers. This part of the guide relates to those who would use the Client software.<\/li><li>The StayLinked Administrator is a Windows program that acts as the management utility with visibility of sessions and configuration options. The Administrator can be configured with user-level permissions that give individuals access to the portions they may need and prevent access to sections outside their sphere of influence. This section of the guide acts as an addition to the Client section for those who would manage or directly support Client users.<\/li><li>The StayLinked Server process is a Java-based application that is typically installed on the telnet host but may be on a stand-alone server of its own. This section of the guide acts as an addition to the two previous sections for those who would be involved in supporting the entire solution across the business.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" width=\"630\" height=\"473\" src=\"https:\/\/portal.staylinked.com\/sl\/kb\/wp-content\/uploads\/2019\/08\/Architecture.jpg\" alt=\"\" class=\"wp-image-1018\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb\/wp-content\/uploads\/2019\/08\/Architecture.jpg 630w, https:\/\/portal.staylinked.com\/sl\/kb\/wp-content\/uploads\/2019\/08\/Architecture-300x225.jpg 300w, https:\/\/portal.staylinked.com\/sl\/kb\/wp-content\/uploads\/2019\/08\/Architecture-50x38.jpg 50w, https:\/\/portal.staylinked.com\/sl\/kb\/wp-content\/uploads\/2019\/08\/Architecture-60x45.jpg 60w, https:\/\/portal.staylinked.com\/sl\/kb\/wp-content\/uploads\/2019\/08\/Architecture-100x75.jpg 100w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/figure>\n\n\n\n<p>Your application provider and telnet server should provide\nconnectivity details for configuring the telnet client. In cases where the\nStayLinked Server cannot be installed directly on the telnet server system, it\nis recommended that StayLinked is installed as close as possible for the most\nreliable telnet communications possible.<\/p>\n\n\n\n<p>Please see our website for a current list of business partners and supported platforms.<\/p>\n\n\n\n<h2><a href=\"https:\/\/portal.staylinked.com\/sl\/kb\/knowledge-base\/mobile-computer-users\/\">UX &#8211; Mobile Computer Users<\/a><\/h2>\n\n\n\n<h2><a href=\"https:\/\/portal.staylinked.com\/sl\/kb\/knowledge-base\/administrator-users-and-help-desk\/\">UX &#8211; Administrator Users and Help Desk<\/a><\/h2>\n\n\n\n<h2><a href=\"https:\/\/portal.staylinked.com\/sl\/kb\/knowledge-base\/technology-team\/\">UX &#8211; Technology Team<\/a><\/h2>\n\n\n\n<h2>Summary<\/h2>\n\n\n\n<p>It\u2019s always\nimportant to manage the impact that one application has on the other\napplications in your environment. The goal of StayLinked is to provide measurable\nimprovements to business productivity.<\/p>\n\n\n\n<p>As with any application,\nlong term use is best guaranteed by regular review and attention. In most\ncases, StayLinked is the install-and-forget solution that just works, but it\ndoesn\u2019t need to be. All of these tools and features are designed to bring a\nreliable and centralized architecture to your remote users.<\/p>\n\n\n\n<p>Please be sure\nto check StayLinked.com for updates on new features and solutions that can\nbenefit your users.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction StayLinked is a truly thin-client terminal emulation solution that allows mobile device users to interact with sessions, while taking advantage of host reliability. Telnet Client sessions provided by StayLinked are typically running on the same physical server as the telnet server, making the telnet connection as reliable as the&#8230;<\/p>\n","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[57],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User Experience Guide &ndash; StayLinked<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.staylinked.com\/knowledge-base\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User Experience Guide &ndash; StayLinked\" \/>\n<meta property=\"og:description\" content=\"Introduction StayLinked is a truly thin-client terminal emulation solution that allows mobile device users to interact with sessions, while taking advantage of host reliability. 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