{"id":2074,"date":"2020-01-23T10:29:44","date_gmt":"2020-01-23T18:29:44","guid":{"rendered":"https:\/\/portal.staylinked.com\/sl\/kb\/?post_type=ht_kb&p=2074"},"modified":"2025-04-02T16:48:27","modified_gmt":"2025-04-02T23:48:27","slug":"using-the-staylinked-administrator","status":"publish","type":"ht_kb","link":"https:\/\/portal.staylinked.com\/sl\/kb\/knowledge-base\/using-the-staylinked-administrator\/","title":{"rendered":"Administrator User Guide – Using the StayLinked Administrator"},"content":{"rendered":"\n

This section describes the StayLinked Administrator application, which provides centralized management of your StayLinked servers, hosts, and wireless devices. The section begins by walking you through your first use of the administrator, connecting to your StayLinked server, retrieving the server serial number, and installing the license key. After that, the various functions of the administrator are described.<\/p>\n\n\n\n

Running the Administrator for the First Time<\/h2>\n\n\n\n

This section walks you through your first use of the administrator: the splash screen, connecting to your StayLinked server, retrieving the server serial number, and installing the license key.<\/p>\n\n\n\n

The Administrator Splash Screen<\/h3>\n\n\n\n

When the StayLinked Administrator is executed, you will see the following splash screen for a few moments.<\/p>\n\n\n\n

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Connecting to the StayLinked Server<\/h3>\n\n\n\n

The first time you run the StayLinked Administrator, it will not know about any StayLinked servers you may have running. If no servers have been defined yet, the StayLinked Administrator will prompt you to add a server upon startup.<\/p>\n\n\n\n

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If you answer \u201cYes\u201d, you will be prompted to add the server information. The following dialog will be presented:<\/p>\n\n\n\n

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Server Name:<\/strong> Enter a name to identify the StayLinked Server \u2013\nanything will do \u2013 no more than 50 characters (15-20 characters is a good\nsize).<\/p>\n\n\n\n

Server IP:<\/strong> Enter the IP address or host DNS name where the\nStayLinked server can be found. Of course, you will need to have a route to the\nserver system from the Administrator PC. <\/p>\n\n\n\n

Server Port:<\/strong> Enter the UDP port number on the StayLinked Server to\nwhich the administrator connects. The default port is 3006.<\/p>\n\n\n\n

Do Not Query This Server:<\/strong> You can specify that the Administrator\nnot query this server, in case the server is not always available. If you check\nthis box, the server list will show that this server has been \u2018skipped\u2019, but\nyou can still select it to connect.<\/p>\n\n\n\n

Auto-Expand Server Tree:<\/strong> Check this option to have the Server Tree\nbe expanded automatically when you log onto the server.<\/p>\n\n\n\n

SOTI MobiControl Integration:<\/strong> Additionally, you can enable integration with SOTI MobiControl by entering the URL of the MobiControl Deployment Server. This value can be a Host Name or IP address of the SOTI MobiControl Deployment Server. To make this feature available from the \u2018Connections List\u2019 of the Administrator, make sure to check the \u2018Always Available?\u2019 checkbox.<\/p>\n\n\n\n

Retrieving the Server Serial Number<\/h3>\n\n\n\n

Once you have added the server definition, the server will appear on the Administrator console. If the IP address you provided is correct and the StayLinked server is currently running, you will see the server build and serial number in the Server List panel. Provide the serial number to the StayLinked customer service team to obtain your free evaluation license key, otherwise the server will run in \u2018Demo Mode\u2019 which will limit your ability to fully evaluate the software. If running a \u2018Demo Mode\u2019 license, the administrator will warn you when you log onto the server. A StayLinked Server running in \u2018Demo Mode\u2019 will be restricted to a maximum of three connections for one hour at a time.<\/p>\n\n\n\n

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Installing the License Key<\/h3>\n\n\n\n

To install your license key, you must first log in to the server. This is done by clicking on the server name. The following dialog box will appear. <\/p>\n\n\n\n

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Enter the default User ID \u201cadministrator\u201d and the default Password \u2018esp\u2019 for your server. Check the \u2018Remember Me On This Server\u2019 if you would like your User ID to be remembered. Click OK.<\/em><\/p>\n\n\n\n

After logging in to the StayLinked server, you will see a list of available functions appear in a tree on the right side of the Administrator, under the server. Expand the \u2018Server Configuration\u2019 branch of the tree. Use the right mouse button and click on the \u2018Server Licenses\u2019 function. A small menu will appear. Select the \u2018Add\u2019 function from the menu to enter your license key.<\/p>\n\n\n\n

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Fill-in the appropriate client quantities. The \u2018Permanent Clients\u2019 value and the \u2018Temporary Clients\u2019 value must match the values provided with your license information. Cut-and-paste your 23 character license key into the text box.<\/p>\n\n\n\n

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Click \u2018Validate\u2019 and then click\n\u2018Install License Key\u2019. You will be prompted to replace the currently installed\nDEMO license key. Click the \u2018Yes\u2019 button to complete this step. Finally, after\nthe new license is installed, you will be automatically logged off the server.\nPlease re-select the Server and log back on after installing a license.<\/p>\n\n\n\n

Note that some features or options may not be available unless the appropriate license type is installed on your system.<\/p>\n\n\n\n

Administrator Quick Tour<\/h2>\n\n\n\n

This section provides a quick overview of the StayLinked Administrator user interface.<\/p>\n\n\n\n

The Administrator Screen<\/h3>\n\n\n\n

The following screen shot details the various sections of the Administrator screen, followed by a brief description of each section.<\/p>\n\n\n\n

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