{"id":6038,"date":"2025-08-14T16:18:39","date_gmt":"2025-08-14T23:18:39","guid":{"rendered":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/?post_type=ht_kb&#038;p=6038"},"modified":"2025-08-14T16:18:44","modified_gmt":"2025-08-14T23:18:44","slug":"clearing-cookies-and-cache","status":"publish","type":"ht_kb","link":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/clearing-cookies-and-cache\/","title":{"rendered":"Clearing Cookies and Cache"},"content":{"rendered":"\n<p>In order to manage session data effectively, improve privacy, and prevent session leakage across users, sometimes it is necessary (and considered best practice) to clear cookies and cache at key session events.<\/p>\n\n\n\n<p>In the 'General' category of the Configuration Tool, both cookies and cache can independently be set to clear on SmartBrowser launch, launch of a first session, and when all sessions have ended via the 'End Sessions' button.<\/p>\n\n\n\n<p>Clear cache and cookies on SmartBrowser launch is turned on by default.<\/p>\n\n\n\n<p>Turn on the slider to ALL that apply.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2-1024x566.png\" alt=\"\" class=\"wp-image-6040\" width=\"768\" height=\"425\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2-1024x566.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2-300x166.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2-768x425.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2-50x28.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2-60x33.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2-100x55.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2.png 1094w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In order to manage session data effectively, improve privacy, and prevent session leakage across users, sometimes it is necessary (and considered best practice) to clear cookies and cache at key session events. In the 'General' category of the Configuration Tool, both cookies and cache can independently be set to clear&#8230;<\/p>\n","protected":false},"author":8,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[113],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Clearing Cookies and Cache &ndash; StayLinked<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.staylinked.com\/knowledge-base\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Clearing Cookies and Cache &ndash; StayLinked\" \/>\n<meta property=\"og:description\" content=\"In order to manage session data effectively, improve privacy, and prevent session leakage across users, sometimes it is necessary (and considered best practice) to clear cookies and cache at key session events. In the &#039;General&#039; category of the Configuration Tool, both cookies and cache can independently be set to clear...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/clearing-cookies-and-cache\/\" \/>\n<meta property=\"og:site_name\" content=\"StayLinked\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-14T23:18:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2-1024x566.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/#website\",\"url\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/\",\"name\":\"StayLinked Knowledge Base\",\"description\":\"Partner Portal Resources and Support\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/clearing-cookies-and-cache\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2.png\",\"contentUrl\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/08\/image-2.png\",\"width\":1094,\"height\":605},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/clearing-cookies-and-cache\/#webpage\",\"url\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/clearing-cookies-and-cache\/\",\"name\":\"Clearing Cookies and Cache &ndash; StayLinked\",\"isPartOf\":{\"@id\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/clearing-cookies-and-cache\/#primaryimage\"},\"datePublished\":\"2025-08-14T23:18:39+00:00\",\"dateModified\":\"2025-08-14T23:18:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/clearing-cookies-and-cache\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/clearing-cookies-and-cache\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/clearing-cookies-and-cache\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Articles\",\"item\":\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Clearing Cookies and Cache\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/ht-kb\/6038"}],"collection":[{"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/comments?post=6038"}],"version-history":[{"count":3,"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/ht-kb\/6038\/revisions"}],"predecessor-version":[{"id":6043,"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/ht-kb\/6038\/revisions\/6043"}],"wp:attachment":[{"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/media?parent=6038"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/ht-kb-category?post=6038"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-json\/wp\/v2\/ht-kb-tag?post=6038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}