{"id":6195,"date":"2026-01-12T09:26:35","date_gmt":"2026-01-12T17:26:35","guid":{"rendered":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/?post_type=ht_kb&#038;p=6195"},"modified":"2026-02-05T12:22:43","modified_gmt":"2026-02-05T20:22:43","slug":"license-seat-management-quick-start-guide","status":"publish","type":"ht_kb","link":"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/license-seat-management-quick-start-guide\/","title":{"rendered":"License Seat Management Quick Start Guide"},"content":{"rendered":"\n<h2><strong>Getting Started with SmartBrowser Licensing<\/strong><\/h2>\n\n\n\n<p>The first thing we need to get started is a license.&nbsp; The example shown below is a temporary license; typically used for evaluation of StayLinked software.&nbsp; The license information from StayLinked includes the following information:<\/p>\n\n\n\n<p>StayLinked SmartBrowser&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>Server Serial Number: C830D7D5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>Permanent Clients: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>Temporary Clients: 50&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>Temp. Clients Expire: 11 Feb 2026&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>StayLinked License Key: NJOW9FQIT9RULT5BN2ORC2A<\/p>\n\n\n\n<h2><strong>Adding and Configuring a New License<\/strong><\/h2>\n\n\n\n<p>From the SmartHub home page, select \u2018Licensing\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-1024x663.png\" alt=\"\" class=\"wp-image-6196\" width=\"512\" height=\"332\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-1024x663.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-300x194.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-768x497.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-50x32.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-60x39.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-100x65.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image.png 1360w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p>On the next page, select \u2018Add License\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image.png\" alt=\"\" class=\"wp-image-6224\" width=\"456\" height=\"154\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image.png 912w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-300x101.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-768x259.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50x17.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60x20.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-100x34.png 100w\" sizes=\"(max-width: 456px) 100vw, 456px\" \/><\/figure>\n\n\n\n<p>'Serial number' is pre-filled.&nbsp; Enter the rest of your license details as required. Note that these details must be identical to the license information received from StayLinked.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-1.png\" alt=\"\" class=\"wp-image-6225\" width=\"550\" height=\"535\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-1.png 733w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-1-300x292.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-1-50x50.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-1-60x58.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-1-100x97.png 100w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/figure>\n\n\n\n<p>Our license now appears on the \u2018Licensing\u2019 page shown below. Tap anywhere on the license tile.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-16.png\" alt=\"\" class=\"wp-image-6262\" width=\"418\" height=\"428\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-16.png 836w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-16-293x300.png 293w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-16-768x785.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-16-50x50.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-16-60x60.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-16-98x100.png 98w\" sizes=\"(max-width: 418px) 100vw, 418px\" \/><\/figure>\n\n\n\n<p>The 'License Details' dashboard provides information on all of the mobile devices SmartHub is aware of; including their identity, when they were granted seat assignments, the latest status, type of the seat and expiry date down to the minute. The details on the license we just added are shown at the top left of the screen. Instructions on extending the capacity of an already existing license are <strong>here.<\/strong><\/p>\n\n\n\n<p>First let\u2019s configure the Auto-enrollment details. Select \u2018Edit Auto-enrollment\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-69-1024x392.png\" alt=\"\" class=\"wp-image-6338\" width=\"1024\" height=\"392\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-69-1024x392.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-69-300x115.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-69-768x294.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-69-50x19.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-69-1536x589.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-69-60x23.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-69-100x38.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-69.png 1952w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2><strong>Auto-enrollment Seat Management<\/strong><\/h2>\n\n\n\n<p>A seat management model should be chosen between Auto-enrollment and Manual assignment. <strong>Auto-enrollment<\/strong> assigns license seats automatically as devices check in, reclaiming seats when devices become inactive. <strong>Manual-assignment<\/strong> requires an administrator to assign seats explicitly and provides greater control, but with more administrative effort and less automatic cleanup. Systems may incorporate both models.&nbsp; A more in-depth comparison is <a href=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/license-and-seat-management-strategy-coming-in-v2-0\/\">Here.<\/a><\/p>\n\n\n\n<p>For this example, we will cover Auto-enrollment.&nbsp;<\/p>\n\n\n\n<p>The options we set for Auto-enrollment define the initial settings for all devices checking into the SmartHub to lease a seat. <\/p>\n\n\n\n<p>In the 'License Details' dashboard in SmartHub, Tap \u2018Edit Auto-enrollment\u2019 at the bottom of the page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-18.png\" alt=\"\" class=\"wp-image-6264\" width=\"350\" height=\"465\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-18.png 466w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-18-225x300.png 225w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-18-38x50.png 38w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-18-45x60.png 45w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-18-75x100.png 75w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n\n\n\n<p><strong>It is important to note that SmartBrowser initiates the check-in process by checking in with SmartHub to lease a seat.&nbsp; SmartHub does not initiate communication with SmartBrowser.<\/strong><\/p>\n\n\n\n<p>Using Auto-enrollment, mobile devices checking in with SmartHub will automatically be assigned a seat if available.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>The options we choose for Auto-enrollment define the default settings for all devices checking into the SmartHub to lease a seat.<\/p>\n\n\n\n<p>Select \u2018Edit Auto-enrollment\u2019.<\/p>\n\n\n\n<p>Expiration can be set 1 to 5 days.&nbsp; For this example set to 3 days.<br>Check-in interval can be set from 1 to 4 hours. For this example set to 3 hours.<\/p>\n\n\n\n<p>Tap \u2018Save changes\u2019.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-6.png\" alt=\"\" class=\"wp-image-6208\" width=\"312\" height=\"560\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-6.png 416w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-6-167x300.png 167w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-6-28x50.png 28w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-6-33x60.png 33w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-6-56x100.png 56w\" sizes=\"(max-width: 312px) 100vw, 312px\" \/><\/figure>\n\n\n\n<h3><strong>Configuring a Device for Auto-enrollment<\/strong><\/h3>\n\n\n\n<p>Now let\u2019s configure our first device to check-in for a seat. On your mobile device, tap the SmartBrowser icon.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-7.png\" alt=\"\" class=\"wp-image-6210\" width=\"281\" height=\"464\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-7.png 374w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-7-181x300.png 181w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-7-30x50.png 30w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-7-36x60.png 36w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-7-60x100.png 60w\" sizes=\"(max-width: 281px) 100vw, 281px\" \/><\/figure>\n\n\n\n<p>Without a leased seat, SmartBrowser runs in <strong>DEMO Mode<\/strong>. DEMO Mode provides a <strong>1-hour usage period<\/strong>, with reminder prompts at <strong>10 minutes<\/strong> and <strong>5 minutes<\/strong> before the session ends. When the DEMO period expires, all sessions close and SmartBrowser must be restarted to continue.&nbsp; <\/p>\n\n\n\n<p>Tap \u2018OK\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-3.png\" alt=\"\" class=\"wp-image-6227\" width=\"302\" height=\"470\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-3.png 403w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-3-193x300.png 193w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-3-32x50.png 32w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-3-39x60.png 39w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-3-64x100.png 64w\" sizes=\"(max-width: 302px) 100vw, 302px\" \/><\/figure>\n\n\n\n<p>Tap \u2018Admin\u2019.<\/p>\n\n\n\n<p>Enter the access code.&nbsp; The default is \u2018esp\u2019.<\/p>\n\n\n\n<p>Tap \u2018Submit\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-4.png\" alt=\"\" class=\"wp-image-6228\" width=\"703\" height=\"524\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-4.png 937w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-4-300x223.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-4-768x572.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-4-50x37.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-4-60x45.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-4-100x74.png 100w\" sizes=\"(max-width: 703px) 100vw, 703px\" \/><\/figure>\n\n\n\n<p>Tap the hamburger menu at the top right of the display.<\/p>\n\n\n\n<p>Tap the \u2018SmartHub Settings\u2019 button.<\/p>\n\n\n\n<p>Enter the IP address of the computer hosting SmartHub.&nbsp; Leave the rest of the options at default and tap \u2018Save\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-10.png\" alt=\"\" class=\"wp-image-6215\" width=\"985\" height=\"505\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-10.png 1313w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-10-300x154.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-10-1024x525.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-10-768x394.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-10-50x26.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-10-60x31.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-10-100x51.png 100w\" sizes=\"(max-width: 985px) 100vw, 985px\" \/><\/figure>\n\n\n\n<p>Tap \u2018About\u2019.<\/p>\n\n\n\n<p>By the time you view this screen, your device may have already leased a seat from SmartHub.&nbsp; When this occurs the device will display the message 'New Seat Leased.&nbsp; DEMO Mode Ended\u2019.<\/p>\n\n\n\n<p>If your device has not yet leased a seat, try tapping the \u2018Check-In\u2019 button on the 'About' screen.<\/p>\n\n\n\n<p>The Android OS has assigned a Unique ID for the device, shown on the top left of the 'About' screen.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-5.png\" alt=\"\" class=\"wp-image-6229\" width=\"1070\" height=\"503\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-5.png 1427w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-5-300x141.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-5-1024x482.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-5-768x361.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-5-50x24.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-5-60x28.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-5-100x47.png 100w\" sizes=\"(max-width: 1070px) 100vw, 1070px\" \/><\/figure>\n\n\n\n<p>Back in the 'License Details' dashboard in SmartHub the newly licensed device appears in the list of assigned seats as shown below.&nbsp; If it is not visible, try refreshing the browser page on the computer hosting SmartHub.<\/p>\n\n\n\n<p>The License Details dashboard provides information on all known mobile devices, times they were granted seat assignments, the latest status, type of the seat and expiry date down to the minute.<\/p>\n\n\n\n<p>Select the blue \u2018Client ID\u2019 of our first licensed device.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-6-1024x178.png\" alt=\"\" class=\"wp-image-6230\" width=\"1024\" height=\"178\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-6-1024x178.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-6-300x52.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-6-768x133.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-6-50x9.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-6-1536x267.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-6-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-6-100x17.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-6.png 1611w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The \u2018Edit seat\u2019 pop-up menu is where the behavior is configured for a single mobile device\/seat.&nbsp; Client ID, Manufacturer and Model are pre-filled.&nbsp; Manufacturer and Model can be edited. Asset tags are common on mobile devices, and we have entered \u2018T1000-1\u2019 for this one.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-13.png\" alt=\"\" class=\"wp-image-6218\" width=\"527\" height=\"415\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-13.png 702w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-13-300x236.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-13-50x39.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-13-60x47.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2025\/12\/image-13-100x79.png 100w\" sizes=\"(max-width: 527px) 100vw, 527px\" \/><\/figure>\n\n\n\n<p>In the Assignment behavior section, the seat expiration period and check-in interval for a specific device can be adjusted. Previously we configured the default Auto-enrollment details for our entire license at an Expiration of 3 days.&nbsp; For this device, let\u2019s set it to expire in 5 days.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>SmartTip!<\/strong> We can increase the expiration date in this section from that of the Auto-enrollment details, but we cannot reduce it.&nbsp;<\/p><\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-7.png\" alt=\"\" class=\"wp-image-6231\" width=\"498\" height=\"305\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-7.png 664w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-7-300x184.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-7-50x31.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-7-60x37.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-7-100x61.png 100w\" sizes=\"(max-width: 498px) 100vw, 498px\" \/><\/figure>\n\n\n\n<p>Now let\u2019s adjust the check-in interval to 4 hours.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-70.png\" alt=\"\" class=\"wp-image-6345\" width=\"305\" height=\"259\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-70.png 406w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-70-300x255.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-70-50x42.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-70-60x51.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-70-100x85.png 100w\" sizes=\"(max-width: 305px) 100vw, 305px\" \/><\/figure>\n\n\n\n<p>Now on the bottom of the page, select \u2018Save Changes\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-9.png\" alt=\"\" class=\"wp-image-6237\" width=\"127\" height=\"53\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-9.png 253w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-9-50x21.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-9-60x25.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-9-100x42.png 100w\" sizes=\"(max-width: 127px) 100vw, 127px\" \/><\/figure>\n\n\n\n<p>Click on this back arrow to return to the \u2018License Details\u2019 dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-10.png\" alt=\"\" class=\"wp-image-6238\" width=\"557\" height=\"423\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-10.png 743w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-10-300x228.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-10-50x38.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-10-60x46.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-10-100x76.png 100w\" sizes=\"(max-width: 557px) 100vw, 557px\" \/><\/figure>\n\n\n\n<p>The updates we made for this Client ID are now reflected on the \u2018License Details\u2019 dashboard as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-19-1024x168.png\" alt=\"\" class=\"wp-image-6265\" width=\"1024\" height=\"168\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-19-1024x168.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-19-300x49.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-19-768x126.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-19-50x8.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-19-1536x251.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-19-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-19-100x16.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-19.png 2004w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2><strong>Reserving a Seat<\/strong><\/h2>\n\n\n\n<p>Situations arise that may require reserving a seat for a particular device or group of devices.&nbsp; <\/p>\n\n\n\n<p>Some example situations are:<\/p>\n\n\n\n<ul><li>Supervisor or IT administrator devices<\/li><li>High-priority workflow devices <\/li><li>Devices used for safety or compliance tasks <\/li><li>Devices operating in areas with limited connectivity<\/li><\/ul>\n\n\n\n<p>Reserving a seat guarantees that a specific device always retains access to SmartBrowser, regardless of activity patterns or fleet changes.<\/p>\n\n\n\n<p><strong>Important Notes on Reserved Seats<\/strong>:<\/p>\n\n\n\n<ul><li>Reserving a seat for a specific device is intended to protect license capacity, not to prevent seat expiration. 'Reserved' does not mean 'permanent access' if the device can't check in before its seat expires.<\/li><li>A reserved seat ensures that license capacity in SmartHub is set aside for the designated device.<\/li><li>Reserved seats continue to occupy a license seat until they are explicitly unreserved and deleted from the Assigned Seats list in SmartHub.<\/li><li>Reserved seats still expire based on their configured seat expiration date.<\/li><li>If a device with a reserved seat is unable to reach SmartHub, the device enters Demo Mode once the seat expires. When the device is able to check in again, it automatically reclaims its reserved seat.<\/li><li>If a device with a reserved seat is lost or destroyed, an administrator must revoke the seat for that device.<ul><li>After the seat reaches its expiration date, the administrator can delete the assigned seat from SmartHub.<\/li><li>At that point, the seat is returned to the available seat pool and can be reassigned to another device.<\/li><\/ul><\/li><\/ul>\n\n\n\n<p>Let\u2019s reserve the seat on the device we just assigned one to.<\/p>\n\n\n\n<p>Select the blue \u2018Client ID\u2019 of our device that just leased a seat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-20-1024x178.png\" alt=\"\" class=\"wp-image-6266\" width=\"1024\" height=\"178\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-20-1024x178.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-20-300x52.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-20-768x134.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-20-50x9.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-20-1536x267.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-20-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-20-100x17.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-20.png 2004w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Select the slide control to reserve the seat.<\/p>\n\n\n\n<p>Select \u2018Save Changes\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-13.png\" alt=\"\" class=\"wp-image-6243\" width=\"654\" height=\"582\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-13.png 872w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-13-300x267.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-13-768x683.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-13-50x44.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-13-60x53.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-13-100x89.png 100w\" sizes=\"(max-width: 654px) 100vw, 654px\" \/><\/figure>\n\n\n\n<p>Click on this back arrow to return to the \u2018License Details\u2019 dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-14.png\" alt=\"\" class=\"wp-image-6244\" width=\"684\" height=\"511\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-14.png 912w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-14-300x224.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-14-768x573.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-14-50x37.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-14-60x45.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-14-100x75.png 100w\" sizes=\"(max-width: 684px) 100vw, 684px\" \/><\/figure>\n\n\n\n<p>Back in the \u2018License Details\u2019 dashboard, our device is now shown as \u2018Reserved\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-21-1024x164.png\" alt=\"\" class=\"wp-image-6267\" width=\"1024\" height=\"164\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-21-1024x164.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-21-300x48.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-21-768x123.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-21-50x8.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-21-1536x246.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-21-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-21-100x16.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-21.png 2004w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2><strong>Revoking an Assigned Seat<\/strong><\/h2>\n\n\n\n<p>Situations arise periodically where seats must be revoked on certain devices. Revocation prevents unused&nbsp; devices from holding seats indefinitely.<\/p>\n\n\n\n<p>Some example situations are:<\/p>\n\n\n\n<ul><li>Manually enrolled devices.&nbsp; Manual enrollment does not reclaim seats automatically.<\/li><li>Devices with reserved seats that no longer require reservation<\/li><li>Lost devices<\/li><li>Devices being sent for repair<\/li><li>Retired devices<\/li><li>Devices that are mis-enrolled <\/li><li>Security \u2013 access removal for compromised devices<\/li><\/ul>\n\n\n\n<p>Notice the seat count below indicates \u20181 In-use (49 available)\u2019.&nbsp; The one in use is our test device.&nbsp;<\/p>\n\n\n\n<p>Let\u2019s revoke the license seat on this device now.<\/p>\n\n\n\n<p>Select the blue \u2018Client ID\u2019 of our test device.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-22-1024x169.png\" alt=\"\" class=\"wp-image-6270\" width=\"1024\" height=\"169\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-22-1024x169.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-22-300x50.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-22-768x127.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-22-50x8.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-22-1536x254.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-22-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-22-100x17.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-22.png 2004w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Before this particular license seat can be revoked, first it must be unreserved.&nbsp;<\/p>\n\n\n\n<p>Select the slide control to un-reserve the seat<\/p>\n\n\n\n<p>Select \u2018Save Changes\u2019<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-23.png\" alt=\"\" class=\"wp-image-6271\" width=\"685\" height=\"582\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-23.png 913w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-23-300x255.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-23-768x653.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-23-50x42.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-23-60x51.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-23-100x85.png 100w\" sizes=\"(max-width: 685px) 100vw, 685px\" \/><\/figure>\n\n\n\n<p>Notice when the seat is not reserved, the option to Revoke or Delete Assignment is active (shown in red).<\/p>\n\n\n\n<p>Select \u2018Revoke or Delete Assignment\u2019 now.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-24.png\" alt=\"\" class=\"wp-image-6272\" width=\"663\" height=\"569\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-24.png 884w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-24-300x258.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-24-768x659.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-24-50x43.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-24-60x52.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-24-100x86.png 100w\" sizes=\"(max-width: 663px) 100vw, 663px\" \/><\/figure>\n\n\n\n<p>Select the slide control to Revoke the license seat<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-25.png\" alt=\"\" class=\"wp-image-6273\" width=\"292\" height=\"466\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-25.png 389w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-25-188x300.png 188w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-25-31x50.png 31w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-25-38x60.png 38w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-25-63x100.png 63w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/><\/figure>\n\n\n\n<p>Click on this back arrow to return to the \u2018License Details\u2019 dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-26.png\" alt=\"\" class=\"wp-image-6274\" width=\"470\" height=\"370\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-26.png 626w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-26-300x236.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-26-50x39.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-26-60x47.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-26-100x79.png 100w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/><\/figure>\n\n\n\n<p>Back in the \u2018License Details\u2019 dashboard, once the browser window is refreshed, our device status has changed from \u2018Active Auto\u2019 to \u2018Revoked Auto\u2019 and the seat type changed from \u2018Reserved\u2019 to \u2018Dynamic\u2019.&nbsp;<\/p>\n\n\n\n<p>Notice that although the seat is revoked in SmartHub, the Seat Count still indicates \u20181 in-use (49 available)\u2019.<\/p>\n\n\n\n<p>The seat count will return to 50 available once the device checks in to learn its seat assignment has been revoked <strong>OR<\/strong> the Seat expiry date is reached.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-27-1024x174.png\" alt=\"\" class=\"wp-image-6275\" width=\"1024\" height=\"174\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-27-1024x174.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-27-300x51.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-27-768x131.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-27-50x9.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-27-1536x261.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-27-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-27-100x17.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-27.png 2004w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2><strong>Revoked Seat Behavior<\/strong><\/h2>\n\n\n\n<p>Devices that have had their license seat revoked and are running in Demo mode will continue to check-in with SmartHub at the default interval of 1 hour.&nbsp;<\/p>\n\n\n\n<p>To prevent a device from automatically acquiring another license seat on check in:<\/p>\n\n\n\n<ul><li>Leave the device entry in the Assigned Seats list on the License Details dashboard in SmartHub.<\/li><\/ul>\n\n\n\n<p><strong>Or<\/strong><\/p>\n\n\n\n<ul><li>Clear the credentials for SmartHub IP\/Host Name in the SmartBrowser client on the device.<\/li><\/ul>\n\n\n\n<p>Rather than waiting one hour for the device to check in, open the \u2018About\u2019 menu in the SmartBrowser client on the device.&nbsp;<\/p>\n\n\n\n<p>Tap \u2018Check-in\u2019.<\/p>\n\n\n\n<p>Once the device checks in, SmartHub revokes its license and SmartBrowser enters Demo Mode.<\/p>\n\n\n\n<p>Tap \u2018OK\u2019<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-28-1024x484.png\" alt=\"\" class=\"wp-image-6278\" width=\"1024\" height=\"484\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-28-1024x484.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-28-300x142.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-28-768x363.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-28-50x24.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-28-1536x726.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-28-60x28.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-28-100x47.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-28.png 1643w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>When the SmartHub browser window is refreshed, notice the seat count has updated to \u20180 In-use (50 available)\u2019<\/p>\n\n\n\n<p>As well, a new selection for \u2018Delete Expired Assignments\u2019 appears in red.&nbsp; Selecting this option removes ALL expired seat entries from the dashboard.<\/p>\n\n\n\n<p>Select \u2018Delete Expired Assignments\u2019 now.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-29-1024x155.png\" alt=\"\" class=\"wp-image-6279\" width=\"1024\" height=\"155\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-29-1024x155.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-29-300x46.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-29-768x117.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-29-50x8.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-29-1536x233.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-29-60x9.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-29-100x15.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-29.png 2004w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Select \u2018Delete\u2019 in the next window to confirm.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-30.png\" alt=\"\" class=\"wp-image-6280\" width=\"697\" height=\"521\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-30.png 929w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-30-300x224.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-30-768x575.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-30-50x37.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-30-60x45.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-30-100x75.png 100w\" sizes=\"(max-width: 697px) 100vw, 697px\" \/><\/figure>\n\n\n\n<p>All expired assignments are removed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/02\/image-4-1024x184.png\" alt=\"\" class=\"wp-image-6375\" width=\"1024\" height=\"184\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/02\/image-4-1024x184.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/02\/image-4-300x54.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/02\/image-4-768x138.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/02\/image-4-50x9.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/02\/image-4-1536x276.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/02\/image-4-60x11.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/02\/image-4-100x18.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/02\/image-4.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Instructions on deleting a single seat assignment are <strong>HERE.<\/strong><\/p>\n\n\n\n<h2><strong>Manually-assigned Seat Management<\/strong><\/h2>\n\n\n\n<p>Unlike the <strong>Auto-enrollment<\/strong> method of seat management, <strong>Manual-assignment <\/strong>requires an administrator to assign seats explicitly.  This provides greater control, but requires more administrative effort. Systems may incorporate both models.&nbsp; A more in-depth comparison is <a href=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/knowledge-base\/license-and-seat-management-strategy-coming-in-v2-0\/\">Here.<\/a><\/p>\n\n\n\n<p>Manual enrollment might be used:<\/p>\n\n\n\n<ul><li>In highly controlled or regulated environments<\/li><li>Devices that operate offline or with limited connectivity<\/li><li>Testing, staging, or lab environments<\/li><li>Smaller device fleets that do not wish to incorporate a SmartHub<\/li><\/ul>\n\n\n\n<h3><strong>Configuring a Device for Manual-assignment<\/strong><\/h3>\n\n\n\n<p>On your mobile device, tap the SmartBrowser icon.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-32.png\" alt=\"\" class=\"wp-image-6282\" width=\"342\" height=\"570\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-32.png 456w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-32-180x300.png 180w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-32-30x50.png 30w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-32-36x60.png 36w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-32-60x100.png 60w\" sizes=\"(max-width: 342px) 100vw, 342px\" \/><\/figure>\n\n\n\n<p>With no license seat leased yet, SmartBrowser runs in <strong>DEMO Mode<\/strong>. DEMO Mode provides a <strong>1-hour usage period<\/strong>, with reminder prompts at <strong>10 minutes<\/strong> and <strong>5 minutes<\/strong> before the session ends. When the DEMO period expires, all sessions close and SmartBrowser must be restarted to continue.&nbsp; <\/p>\n\n\n\n<p>Press \u2018OK\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-33.png\" alt=\"\" class=\"wp-image-6283\" width=\"366\" height=\"578\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-33.png 488w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-33-190x300.png 190w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-33-32x50.png 32w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-33-38x60.png 38w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-33-63x100.png 63w\" sizes=\"(max-width: 366px) 100vw, 366px\" \/><\/figure>\n\n\n\n<p>Tap \u2018Admin\u2019<\/p>\n\n\n\n<p>Enter the access code.&nbsp; The default is \u2018esp\u2019.<\/p>\n\n\n\n<p>Press \u2018Submit\u2019<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-34-1024x758.png\" alt=\"\" class=\"wp-image-6284\" width=\"768\" height=\"569\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-34-1024x758.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-34-300x222.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-34-768x569.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-34-50x37.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-34-60x44.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-34-100x74.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-34.png 1145w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p>Tap the hamburger menu at the top right.<\/p>\n\n\n\n<p>Tap the \u2018Enter Manual Seat Key\u2019 button.&nbsp;<\/p>\n\n\n\n<p>The next screen prompts us for a \u2018Manual Seat Key\u2019.<\/p>\n\n\n\n<p>Notice that the unique Client ID is displayed. This unique ID is generated by the Android OS of the mobile device.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-35-1024x514.png\" alt=\"\" class=\"wp-image-6285\" width=\"1024\" height=\"514\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-35-1024x514.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-35-300x150.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-35-768x385.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-35-50x25.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-35-1536x770.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-35-60x30.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-35-100x50.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-35.png 1627w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In SmartHub, select the \u2018Assign a Seat\u2019 function from the 'License Details' dashboard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-36.png\" alt=\"\" class=\"wp-image-6286\" width=\"617\" height=\"404\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-36.png 823w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-36-300x196.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-36-768x502.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-36-50x33.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-36-60x39.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-36-100x65.png 100w\" sizes=\"(max-width: 617px) 100vw, 617px\" \/><\/figure>\n\n\n\n<p>A pop-up menu appears.<\/p>\n\n\n\n<p>Very carefully, enter the Client ID of the mobile device into the appropriate fields in the SmartHub pop-up window.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>SmartTip! <\/strong>The Client ID cannot be edited after the seat has been assigned.&nbsp; If an error is made entering the client ID, there are 3 possible corrective actions:<\/p><\/blockquote>\n\n\n\n<ul><li>Wait for the seat to expire per its defined expiration (1 to 30 days).<\/li><li>Contact StayLinked support for a temporary license seat until the assigned seat expires.<\/li><li>Follow these instructions to retrieve a mis-assigned seat <strong>here.<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-37-1024x647.png\" alt=\"\" class=\"wp-image-6287\" width=\"768\" height=\"485\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-37-1024x647.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-37-300x189.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-37-768x485.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-37-50x32.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-37-60x38.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-37-100x63.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-37.png 1267w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p>The following fields are optional, but helpful in managing large device fleets.<\/p>\n\n\n\n<p>Although a device configured for Manual-assignment isn\u2019t checking into SmartHub to renew its seat, the device still appears in the 'License Details' dashboard in SmartHub so an administrator can monitor where all seats have been assigned.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>SmartTip!&nbsp; <\/strong>If the device is ever given the SmartHub IP\/Host Name and checks into SmartHub, the values for Model and Manufacturer will be overwritten in SmartHub by the values provided by the device itself.<\/p><\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-38.png\" alt=\"\" class=\"wp-image-6288\" width=\"330\" height=\"310\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-38.png 440w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-38-300x282.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-38-50x47.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-38-60x56.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-38-100x94.png 100w\" sizes=\"(max-width: 330px) 100vw, 330px\" \/><\/figure>\n\n\n\n<p>Unlike Auto-enrollment, the expiration timeframe for a Manually-assigned seat can be set to a maximum of 30 days.<\/p>\n\n\n\n<p>Let\u2019s set the expiration to 30 days.<\/p>\n\n\n\n<p>You may wonder why a check-in interval must be defined for a manually-assigned seat that will not check-into SmartHub for a license renewal.&nbsp; This is in place to support revoking the manual license if required.&nbsp; We can leave this at the default of 1 hour.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-39.png\" alt=\"\" class=\"wp-image-6289\" width=\"578\" height=\"376\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-39.png 771w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-39-300x195.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-39-768x499.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-39-50x32.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-39-60x39.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-39-100x65.png 100w\" sizes=\"(max-width: 578px) 100vw, 578px\" \/><\/figure>\n\n\n\n<p>When the Manually-assigned seat expires we may want to make absolutely sure there is a license seat available for when we manually re-assign the seat.&nbsp;&nbsp;<\/p>\n\n\n\n<p>For this example, we will leave this at default.<\/p>\n\n\n\n<p>Now select \u2018Assign Seat\u2019 at the bottom of the pop-up menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-40.png\" alt=\"\" class=\"wp-image-6290\" width=\"585\" height=\"295\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-40.png 780w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-40-300x151.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-40-768x387.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-40-50x25.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-40-60x30.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-40-100x50.png 100w\" sizes=\"(max-width: 585px) 100vw, 585px\" \/><\/figure>\n\n\n\n<p>A pop-up window appears in SmartHub containing the Manual seat key.<\/p>\n\n\n\n<p>The key information can be manually entered into the Seat Key input field in SmartBrowser or we can scan the QR code with the mobile device to enter the information. The QR code can be saved as an image and printed or it can be scanned directly from your browser screen.<\/p>\n\n\n\n<p>Once we confirm the information is correct, tap \u2018Save\u2019 on the mobile device.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-41-1024x691.png\" alt=\"\" class=\"wp-image-6291\" width=\"768\" height=\"518\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-41-1024x691.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-41-300x202.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-41-768x518.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-41-50x34.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-41-60x40.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-41-100x67.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-41.png 1178w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p>Our mobile device indicates a \u2018Manual Seat Key is applied\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-42.png\" alt=\"\" class=\"wp-image-6292\" width=\"317\" height=\"527\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-42.png 422w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-42-180x300.png 180w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-42-30x50.png 30w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-42-36x60.png 36w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-42-60x100.png 60w\" sizes=\"(max-width: 317px) 100vw, 317px\" \/><\/figure>\n\n\n\n<p>Select the back arrow at the top left of the \u2018Edit seat\u2019 pop-up window.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-43.png\" alt=\"\" class=\"wp-image-6293\" width=\"616\" height=\"491\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-43.png 821w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-43-300x239.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-43-768x612.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-43-50x40.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-43-60x48.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-43-100x80.png 100w\" sizes=\"(max-width: 616px) 100vw, 616px\" \/><\/figure>\n\n\n\n<p>Our device now appears in the 'License Details' dashboard in SmartHub.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-45-1024x166.png\" alt=\"\" class=\"wp-image-6295\" width=\"1024\" height=\"166\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-45-1024x166.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-45-300x49.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-45-768x125.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-45-50x8.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-45-1536x249.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-45-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-45-100x16.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-45.png 2004w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2><strong>Revoking a Manually-assigned seat<\/strong><\/h2>\n\n\n\n<p>Cases where we may want to revoke a manually-assigned seat:<\/p>\n\n\n\n<ul><li>The unique Device ID entered into SmartHub when assigning the seat was incorrect (mis-assigned).<\/li><li>Device is leaving the fleet (repair or retirement) and we wish to retrieve the seat for use on another device.<\/li><li>Security \u2013 access removal for compromised devices.<\/li><\/ul>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>SmartTip!&nbsp;<\/strong> If the device is lost or damaged to the point where SmartBrowser cannot be accessed, the license must expire naturally per its configured expiration timeframe (up to 30 days) before it is free to use on a different device.&nbsp; In this case, contact StayLinked support for a temporary license if required. See also Spare License Strategy <strong>here.<\/strong><\/p><\/blockquote>\n\n\n\n<p>Notice the seat count below indicates 1 seat in use, 99 available.<\/p>\n\n\n\n<p>Select the blue \u2018Client ID\u2019 for the seat we wish to revoke.<\/p>\n\n\n\n<p>From the \u2018Edit seat\u2019 pop-up window select \u2018Revoke or Delete Assignment\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-47.png\" alt=\"\" class=\"wp-image-6299\" width=\"616\" height=\"207\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-47.png 821w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-47-300x101.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-47-768x258.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-47-50x17.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-47-60x20.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-47-100x34.png 100w\" sizes=\"(max-width: 616px) 100vw, 616px\" \/><\/figure>\n\n\n\n<p>In the next pop-up window turn the slider for \u2018Revoke seat\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-48.png\" alt=\"\" class=\"wp-image-6300\" width=\"380\" height=\"545\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-48.png 507w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-48-210x300.png 210w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-48-35x50.png 35w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-48-42x60.png 42w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-48-70x100.png 70w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/figure>\n\n\n\n<p>Select the back arrow at the top left of the \u2018Edit seat\u2019 pop-up window.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-49.png\" alt=\"\" class=\"wp-image-6301\" width=\"616\" height=\"491\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-49.png 821w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-49-300x239.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-49-768x612.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-49-50x40.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-49-60x48.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-49-100x80.png 100w\" sizes=\"(max-width: 616px) 100vw, 616px\" \/><\/figure>\n\n\n\n<p>Back in the 'License Details' dashboard the seat status now indicates \u2018Revoked Manual\u2019.<\/p>\n\n\n\n<p>Note that although the status of this seat shows \u2018Revoked Manual\u2019 our Seat count below still indicates '<strong>1 In-use<\/strong>'.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50-1024x176.png\" alt=\"\" class=\"wp-image-6302\" width=\"1024\" height=\"176\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50-1024x176.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50-300x51.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50-768x132.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50-50x9.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50-1536x264.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50-100x17.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-50.png 2004w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Select \u2018SmartHub Settings\u2019 from the admin menu in SmartBrowser on the mobile device.<\/p>\n\n\n\n<p>Enter the IP address or Host Name for your SmartHub.<\/p>\n\n\n\n<p>Tap \u2018Save\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-52.png\" alt=\"\" class=\"wp-image-6304\" width=\"734\" height=\"541\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-52.png 978w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-52-300x221.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-52-768x566.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-52-50x37.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-52-60x44.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-52-100x74.png 100w\" sizes=\"(max-width: 734px) 100vw, 734px\" \/><\/figure>\n\n\n\n<p>The mobile device will check in with SmartHub, learn its seat has been revoked, and enter DEMO Mode.<\/p>\n\n\n\n<p>Tap \u2018OK\u2019<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-54.png\" alt=\"\" class=\"wp-image-6308\" width=\"343\" height=\"551\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-54.png 457w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-54-187x300.png 187w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-54-31x50.png 31w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-54-37x60.png 37w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-54-62x100.png 62w\" sizes=\"(max-width: 343px) 100vw, 343px\" \/><\/figure>\n\n\n\n<p>Select \u2018SmartHub Settings\u2019 again and delete the SmartHub IP\/Host Name.&nbsp; This will prevent the device from checking in with SmartHub and being granted a seat via auto-enrollment.<\/p>\n\n\n\n<p>Tap \u2018Save\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-56-1024x448.png\" alt=\"\" class=\"wp-image-6310\" width=\"1024\" height=\"448\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-56-1024x448.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-56-300x131.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-56-768x336.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-56-50x22.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-56-1536x672.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-56-60x26.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-56-100x44.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-56.png 1615w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Refresh your browser page for SmartHub<\/p>\n\n\n\n<p>Our seat count now indicates <strong>\u20180 In-use\u2019 <\/strong>and a selection for \u2018Delete Expired Assignments\u2019 appears.<\/p>\n\n\n\n<p>Expired seat assignments can be deleted en masse or individually.&nbsp; Both methods are covered <strong>here.<\/strong><\/p>\n\n\n\n<h2><strong>Appendix A: Deleting a Single Seat Assignment<\/strong><\/h2>\n\n\n\n<p>Seat assignments can alternately be deleted individually.<\/p>\n\n\n\n<p>Select the blue \u2018Client ID\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-57-1024x175.png\" alt=\"\" class=\"wp-image-6320\" width=\"1024\" height=\"175\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-57-1024x175.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-57-300x51.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-57-768x131.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-57-50x9.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-57-1536x263.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-57-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-57-100x17.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-57.png 2004w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Scroll to the bottom of the Pop-up window and select \u2018Revoke or Delete Assignment\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-58.png\" alt=\"\" class=\"wp-image-6321\" width=\"527\" height=\"469\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-58.png 702w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-58-300x267.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-58-50x45.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-58-60x53.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-58-100x89.png 100w\" sizes=\"(max-width: 527px) 100vw, 527px\" \/><\/figure>\n\n\n\n<p>In the pop-up window, select \u2018Delete Assignment\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-59.png\" alt=\"\" class=\"wp-image-6322\" width=\"470\" height=\"677\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-59.png 627w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-59-209x300.png 209w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-59-35x50.png 35w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-59-42x60.png 42w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-59-70x100.png 70w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/><\/figure>\n\n\n\n<p>The seat assignment entry is now deleted.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60-1024x166.png\" alt=\"\" class=\"wp-image-6323\" width=\"1024\" height=\"166\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60-1024x166.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60-300x49.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60-768x125.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60-50x8.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60-1536x249.png 1536w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60-60x10.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60-100x16.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-60.png 1980w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2>Appendix B: Extending License Capacity<\/h2>\n\n\n\n<p>It is very common to extend license capacity as more devices are brought online.&nbsp; This section covers expanding an existing license.<\/p>\n\n\n\n<p>From the SmartHub home screen select \u2018Licensing\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-61-1024x629.png\" alt=\"\" class=\"wp-image-6324\" width=\"512\" height=\"315\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-61-1024x629.png 1024w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-61-300x184.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-61-768x472.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-61-50x31.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-61-60x37.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-61-100x61.png 100w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-61.png 1104w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p>Tap anywhere on the license tile.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-62.png\" alt=\"\" class=\"wp-image-6325\" width=\"627\" height=\"641\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-62.png 836w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-62-293x300.png 293w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-62-768x785.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-62-50x50.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-62-60x60.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-62-98x100.png 98w\" sizes=\"(max-width: 627px) 100vw, 627px\" \/><\/figure>\n\n\n\n<p>Select \u2018Edit Seat Count\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-63.png\" alt=\"\" class=\"wp-image-6326\" width=\"380\" height=\"464\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-63.png 506w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-63-246x300.png 246w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-63-41x50.png 41w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-63-49x60.png 49w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-63-82x100.png 82w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/figure>\n\n\n\n<p>Select \u2018Continue\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-65.png\" alt=\"\" class=\"wp-image-6328\" width=\"595\" height=\"431\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-65.png 793w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-65-300x217.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-65-768x556.png 768w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-65-50x36.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-65-60x43.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-65-100x72.png 100w\" sizes=\"(max-width: 595px) 100vw, 595px\" \/><\/figure>\n\n\n\n<p>Serial number is already filled in.&nbsp; Enter the rest of the license details as required. Note that these details must be identical to the license information received from StayLinked.<\/p>\n\n\n\n<p>Select \u2018Save Changes\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"715\" height=\"799\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-66.png\" alt=\"\" class=\"wp-image-6329\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-66.png 715w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-66-268x300.png 268w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-66-45x50.png 45w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-66-54x60.png 54w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-66-89x100.png 89w\" sizes=\"(max-width: 715px) 100vw, 715px\" \/><\/figure>\n\n\n\n<p>A pop-up message appears indicating the seat count change was successful.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-67.png\" alt=\"\" class=\"wp-image-6330\" width=\"475\" height=\"150\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-67.png 633w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-67-300x95.png 300w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-67-50x16.png 50w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-67-60x19.png 60w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-67-100x32.png 100w\" sizes=\"(max-width: 475px) 100vw, 475px\" \/><\/figure>\n\n\n\n<p>The License Details are now updated.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-68.png\" alt=\"\" class=\"wp-image-6331\" width=\"383\" height=\"445\" srcset=\"https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-68.png 510w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-68-258x300.png 258w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-68-43x50.png 43w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-68-52x60.png 52w, https:\/\/portal.staylinked.com\/sl\/kb_sb\/wp-content\/uploads\/2026\/01\/image-68-86x100.png 86w\" sizes=\"(max-width: 383px) 100vw, 383px\" \/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Getting Started with SmartBrowser Licensing The first thing we need to get started is a license.&nbsp; The example shown below is a temporary license; typically used for evaluation of StayLinked software.&nbsp; The license information from StayLinked includes the following information: StayLinked SmartBrowser&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Server Serial Number: C830D7D5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Permanent Clients: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Temporary Clients: 50&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Temp. Clients&#8230;<\/p>\n","protected":false},"author":8,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[22],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>License Seat Management Quick Start Guide &ndash; StayLinked<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.staylinked.com\/knowledge-base\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"License Seat Management Quick Start Guide &ndash; StayLinked\" \/>\n<meta property=\"og:description\" content=\"Getting Started with SmartBrowser Licensing The first thing we need to get started is a license.&nbsp; The example shown below is a temporary license; typically used for evaluation of StayLinked software.&nbsp; The license information from StayLinked includes the following information: StayLinked SmartBrowser&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Server Serial Number: C830D7D5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Permanent Clients: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Temporary Clients: 50&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Temp. 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