Occasionally, you may need to perform a full-screen share from the Administrator. This may be necessary when the handheld device is too small to show the full-screen message or cuts off screen contents.
To create a Full-Screen Share, locate the session in your connections list of the Administrator. Hold the left control key on your keyboard, while right-clicking on the desired session. This will open a dialog box. You may now release the control key. When you select 'Share Session' and click 'Yes', the Administrator will prompt that you are going to use a full-screen session share, instead of what is being displayed by the client.
Instructional Video: Full Session Screen Share
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